Support desk

Keep your order ID. We can recover the rest.

For MaxAI, Pakasir payment verification is the source of truth. If automatic delivery fails, submit the order ID, payment proof, package, and contact detail so activation can be handled manually.

Check orderAPI docsService statusLogin

Fastest support format

Product: MaxAI / MaxWeb / MaxDesign / MaxAuto / MaxTrade
Order ID: MAXIMA-...
Package: Starter / Pro / Business / Custom
Payment proof: attached
Issue: key not received / quota question / setup help
PaymentUse /success to check Pakasir order status.
API setupUse /docs for Base URL, model name, and examples.
Custom workUse each line page brief form for scoped services.

Manual activation checklist

  • Confirm payment amount and order ID match the selected package.
  • Check whether API key already exists in customer console.
  • If missing, create or attach the key manually, then send Base URL, model name, and quota.
  • Never share private account credentials; API keys can be rotated if exposed.